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Contact us

Can't find the answer you're looking for in our FAQ and you need advice on a product? Need help with finalizing or tracking your order?
Do you have a question about our brands, stores or loyalty program?
Please don’t hesitate to get in touch, our customer service team is here to help from Monday – Friday.
Your satisfaction is our priority and we’re committed to answering all your questions within 24-48 business hours. To help us meet this guarantee, please send one single request containing as much detail as possible. Please do not enter confidential information in the form below, if your enquiry involves sensitive information please contact us by phone.

By e-mail

Monday to Thursday 9am – 12.30am / 1.30pm – 6pm*
Friday 9am – 12.30am / 2pm – 4.15pm*

*Excluding French bank holidays

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